Frequently asked questions

VPS instances are activated automatically, usually in under 15 minutes after payment is confirmed. Dedicated servers require physical setup and are delivered within 4-8 hours, while web hosting plans are active instantly.

All traffic to your services passes through automatic filtering at the network edge, which detects and blocks volumetric and flood-type attacks, with no configuration required on your side.

Yes. You can reinstall your VPS with any available image (Linux or Windows) directly from the control panel whenever you need — this operation wipes existing data on the disk.

NVMe communicates directly over the PCIe bus, delivering read/write speeds several times higher than classic SATA SSDs — especially useful for databases and applications with heavy disk I/O.

Yes, upgrades are handled from the client panel, with no need to manually migrate your data — extra resources are allocated to the same VPS.

Yes. A dedicated server is physical hardware reserved exclusively for you — you don't share CPU, RAM or storage with any other customer.

Yes. Starting from the standard configurations, you can request extra RAM, different drives, custom RAID or extra bandwidth — the sales team prepares a quote within 24 hours.

The Business and Pro plans let you choose the panel at checkout. The Starter plan comes with cPanel by default.

Yes, migration from any other provider is included free with all web hosting plans, with no downtime for your site.

You'll need the transfer code (EPP) from your current registrar and the domain unlocked. The rest of the process is handled by our team and generally takes a few days, depending on the extension.

For extensions that allow it (e.g. .com, .net, .org), WHOIS privacy protection is included free at registration.

We accept Visa/Mastercard, bank transfer and major e-wallets. Invoices are generated automatically for every billing cycle.

VPS and web hosting plans include a 7-day money-back guarantee. Dedicated servers, being reserved physical hardware, aren't eligible for this guarantee.

We send automatic reminders before expiration. Services have a grace period, after which they're temporarily suspended, and data is kept for a limited window before permanent deletion.